Escape Games FAQ | Escape Room Kingsport TN | Escape Rooms

What is an Escape Room?

Answer: Escape Rooms are live-interactive adventure games. Your team is locked in a themed room where you follow evidence, search for clues, work puzzles, solve problems, open locks and work together to escape before your time expires. You have one hour.

Are you actually going to lock us in a room?

Answer: No. You will at all times have a key to open the door in case you need to leave. You will also be constantly in contact with your game host who can assist you in any way. Your safety is our utmost concern, but to complete the game, you will have to discover the code and use the key pad to open the door.

Escape Games FAQ | Escape Room Kingsport TN | Escape Rooms
Escape Games FAQ | Escape Room Kingsport TN | Escape Rooms

Are there any cameras in the escape room?

Answer: Yes. Your game host will be monitoring your progress and will be giving you assistance when requested. You can ask for three clues during your game.

Is there an age limit?

Answer: If you are under 14 years of age, you must be accompanied by a parent or guardian. If you are under 18 years of age and are coming without a parent or guardian, you will need to fill out a waiver before arriving.

Escape Games FAQ | Escape Room Kingsport TN | Escape Rooms
Escape Games FAQ | Escape Room Kingsport TN | Escape Rooms

What time should we arrive?

Answer: You and your group should arrive 15 minutes before your scheduled start time. You will need to check-in and fill out waiver forms if you have not already done so. If you have the entire room booked and arrive late, your game will be shortened accordingly. If you are part of another group and the game has already started, you will not be permitted to enter the room. Please allow enough time in case of traffic issues. There is plenty of parking at the Peach Tree Centre.

What if we don’t book the entire room?

Answer: You may still have the room to yourself if no one else books the empty spots. However, another small group may book the other openings in your time slot and you will be working as a team. Everything is so fast paced and fun, you will form a bond quickly and still have a great time.

Escape Games FAQ | Escape Room Kingsport TN | Escape Rooms
Escape Games FAQ | Escape Room Kingsport TN | Escape Rooms

Should we book the room in advance?

Answer: Yes. All bookings are done through our website and must be booked in advance. The farther out you book, the better chance you have of getting the day and time you desire.

Are the tickets refundable?

Answer: No. All sales are final. We are sorry for the inconvenience but if you can not make your appointment, call us and we will reschedule your group. If for some reason the escape room will be closed on your appointment date, we will call you to reschedule. It is our desire to make your experience as wonderful as possible.

Escape Games FAQ | Escape Room Kingsport TN | Escape Rooms
Escape Games FAQ | Escape Room Kingsport TN | Escape Rooms

Can we take pictures or videos while we are inside the escape room?

Answer: No. We do not allow videos or pictures to be taken inside our escape rooms. We want to keep the experience new and fresh for all our participants.

How much does it cost?

Answer: The cost for a game per person is $22.95+tax.

Escape Games FAQ | Escape Room Kingsport TN | Escape Rooms